What watch brands do you repair?
     Click here for watch brands we repair.

 What are your hours of operation?
     Monday through Friday
     9:00am - 4:00pm EST

 When do I pay for your services?
     Services are paid at the time you approve the estimate.
     Payment is required before the work commences.

 What forms of payment do you accept?
     We accept Visa, Mastercard, American Express,
     Money Orders and Personcal Checks.

 Do you use original genuine factory parts?
     Repairs are always done by certified, expert, watch repairmen
     and all repairs are completed with genuine factory parts
     when available.

 Do you offer any type of warranty for your watch?
     We have a limited warranty on all of our work for a period of
     12 months. This limited warranty of service starts from the
     date you recieve your repaired watch.
     Click Here to Read the Warranty Coverage

 How do I ship my watch to you?
     WATCHREPAIRDIRECT.COM cares about the safety and
     security of your timepiece. Please read the instructions on the
     best way to send your timepiece to us for repair.
     Click Here for Packaging and Shipping Instructions

Packaging & Shipping Instructions

- Use a sturdy cardboardbox, no envelopes or bubble/padded mailers.

- Pack your watch securely and reinforce the sides with bubble wrap or any
similar packaging material to ensure your watch remains stationery while in transit.

- Tape all sides of the box securley, be sure to remove all old mailing labels if using a recycled box.

- We reccomend shipping via the post office, Fed Ex or UPS with insurance for your most valuable assets.

- Make sure that however you ship your watch that you insure your package for the full replacement value of your watch.

- Please download, print and fill out the form below. Include this form in themailing package with your watch.
   Click Here to Download the Mailing Form

- Notify us via email eric@watchrepairdirect.com or call 1-800-254-9130 when you decide to ship, so we know when to expect it.

- Once we recieve your timepiece, we will contact you regarding the estimate for the work required.